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Customer Rights

 

The Best Customer Service

Shop Your Way

Our secure website lets you build a wish list, create a gift registry, and sign up for money-saving e-mail specials. You can search by year, make and model to find custom-fit products made for your car, or check out a variety of great gifts and accessories. Order by phone, fax, mail or online--it’s easy!

Ask Our Experts

Our knowledgeable Customer Service Agents are ready to help you. If you have a question about a product, your agent can look at a sample and give you the answer you need.

Order a Sample Swatch

The color looks nice on the screen, but how does it look in your car? With AutoSport, you don't have to wonder. We'll mail you a free sample swatch! Look for the Request a Sample Swatch link throughout the site!

Get Your Order Faster

Unlike most online retailers, our warehouse is located on-site. Daily restocking and constant communication ensure that we have what we need and know what we have. That's why many in-stock items ship the same day they're ordered!

No-Hassle Returns

At AutoSport, making a return is as easy as placing an order. If you're not pleased with your purchase, return it for an exchange, store credit, or refund—with no hassles and no annoying "restocking fees."

The Best Customer Assurance

30-Day Satisfaction Guarantee

We want you to be 100% satisfied with every item you buy from AutoSport. Inspect your purchase for 30 days. If you're not completely satisfied, send it back for an exchange, store credit, or refund—no questions asked.

Lifetime Floor Mat Guarantee

Our entire collection of Custom-Fit Floor Mats is backed by our Lifetime Guarantee. If your mats fail to meet your expectations in any way, at any time, you can return them for an exchange with no hassles and no restocking fees.

365-Day Price Match Promise

We know how it feels to buy an item, then see it somewhere else at a lower price. That's why we created our "Price Match Promise." If you find another authorized retailer offering a better price on any item we sell, we'll match their price down to the last penny.

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PO Box 9036, Charlottesville, VA 22906
(800) 953-0814
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